Skip to content

Help

How can we help?

The questions people ask most, about searching, contacting a lister, your account and listing a home.

Searching and verified listings

What does the Verified badge mean?

Our team called the lister and checked the listing against a fixed set of questions, and the lister has confirmed the home is still available within the last 30 days. If that confirmation lapses, the badge comes off, even if the listing was genuine.

Why does a rental show a cost on signing day?

In Algeria rent is usually paid several months in advance, plus a caution. A monthly figure alone tells you little, so a rental shows what you pay when you sign: the first block of rent and the caution. When the lister has not given the payment schedule, no figure is shown rather than a guess.

What you pay on signing day
Why is the location on the map approximate?

A lister may keep the exact address private until a visit. The map then shows the area around the home, and the address is given by the lister.

Are all prices in dinars?

Yes. Every price on Buyutkom is in Algerian dinars, written in full. A listing marked negotiable is open to an offer.

Contacting a lister

How do I contact an agency or a seller?

Every listing has two ways: call, or request details in writing. A written request needs no account; you give your name and email on the form.

Why do I need a verified phone to call a private seller?

A private seller’s number is only shown to a signed-in account whose mobile number has been confirmed by SMS. It keeps private sellers from being called by anyone who passes by. Agency numbers are public and need no verification.

Should I pay anything before a visit?

No. Never pay a deposit, a reservation fee or a transfer before you have visited the home and met the person who holds the keys.

Staying secure

Your account

Do I need an account?

Not to search or to send a written request. An account lets you save homes, get alerts for a search, make an offer, and follow your requests in one place.

How do alerts work?

Save a search and turn on alerts: when a new listing matches it, you get an email, and a notification in the app. Each alert email has a link to stop it.

How do I delete my account?

From your account page, choose Delete my account. The account is closed at once and erased after 30 days. Signing in during those 30 days cancels the deletion.

Listing your own property

Can I list my own home without an agency?

Yes. A private account can publish a small number of listings. Your phone number has to be verified first, and every listing is checked by our team before it goes live.

Why is my listing not visible yet?

New listings are reviewed before they are published, and a listing needs at least three photos to be approved. If a listing is refused, you see the reason and can correct it.

Agencies and developers

How does my agency join Buyutkom?

Apply with your agency’s details. Our team reviews the application; once it is approved, the owner receives an email to set a password and can then add branches and staff.

Advertise on Buyutkom
How do I keep my listings verified and live?

Confirm that a home is still available with one tap, or all at once. We remind you by email after 14 and 21 days without a confirmation.

Can I import my stock?

Yes, from a CSV file, or automatically from a feed your software publishes. Both update the listings you already have rather than creating duplicates.

Still have a question?

Write to us and a person will answer.

Contact us